A Dutch saying: “Start good and you have already half won” (“Goed begonnen is half gewonnen”). To start an Office 365 implementation good, you have to begin with a Business Vision & Roadmap. I know, you may not like “a study”, but you need to go through this phase. We work agile and iterative. And we will add Proof of Concepts or Pilots to make the opportunities more visible and tangible. The objective is to assure that your stakeholders, project members and management have a clear, consistent and agreed view on the vision of O365.
What will a O365 Vision & Roadmap study deliver?
- engagement. Your project members will feel the power of O365 and get engaged to implement as soon as possible. It is impossible to describe the motivation O365 gives, it will literally drive project members to change more rapidly, then ever before.
- awareness. Your stakeholders, management and all involved will get a first understanding of the potential of O365. You will hear: “I want it all, and I want it now!“
- vision. Working smarter will make you more productive. We set objectives, scope, business use cases and value. See our blog “where can O365 bring value”.
- roadmap. Implementing Office 365 is far from a traditional IT project. It is business driven. O365 initiates a business change towards new ways of working, with focus on responsiveness, transparency and deliver on outcome.
- solution architecture & compliancy. A first high level design of the technical architecture, security and application integration.
- business case. Benefits, savings & opportunities versus costs and investments… O365 is a major, crucial initiative, hence the financial aspects need to be clarified.
Who is involved?
One size does not fit all applies here. The study will be personalized to your specific situation and culture. Such a study must be done by qualified consultants and by the right people in your organisation. This may seem obvious. But one of the major challenges is getting the right people and consultants involved. Right people means from C-level to key-users. Right people are coming from ICT, Legal, Business departments…
The new way of collaboration, cross hierarchies, geographical boundaries will start during this study. As well as working in partnership between internal and external project members.
How is such a Vision & Roadmap study executed?
We will use a mix of techniques: Focus interviews, workshops, brown paper sessions, brainstorms…
We will start building awareness: training sessions, interactive demo’s, Proof of Concepts…
We will document: Preferably the (final) documentation is in PowerPoint, to stay focussed and to avoid going into to much detail. We will use O365 to help us run the study.
The Vision & Roadmap study leads you through following major phases:
- Getting acquainted.
- We will start with some introduction and demo sessions around O365. We may visit O365 users…
- The external consultants will get an introduction to the “as-is”…
- Setting the business objectives, scope & use cases
- Design the high level architecture & compliancy
- Define the project organisation & approach
- actors, roles & responsibility
- implementation plan (high level)
- User Adoption – Change management
- the business & technical support model
Note that phases can run in parallel. Not all phases need to be fully executed and remember that we work agile and iterative. A Business case should be added, including investments, run costs, benefits and savings.
What is the role of Pilots?
We are convinced that such a study can only successfully be completed, if we run one or more pilots on Office 365. Pilots may be Proof of Concepts, functional or technical tests or even real pilots, where a limited, selected number of people will start using O365 in their daily work. “One picture says more than 1000 words.” We can apply this to Pilots. Explaining benefits and behaviour change on a slide will not convince you. Seeing & feeling O365, working with it, get to know the strengths and, yes, the weaknesses… that will convince you of the huge benefits of O365.